Automotive Service Team Lead

7 days ago


Clinton, Maryland, United States Midas & SpeeDee of SC, North Florida & DC Full time

About Us

Midas & SpeeDee of SC, North Florida & DC is dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing expertise attained through ASE Certifications and/or years of automotive repair experience.

We are seeking an experienced Automotive Service Advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a developmental role focused on leadership skills and strategic business growth.

  • Deliver exceptional customer service while listening and consulting with customers.
  • Follow up with customers regarding services requested, estimated completion times, etc.
  • Oversee complete vehicle inspections, making comprehensive recommendations, building computerized repair orders, and sourcing parts.
  • Discuss pricing estimates with customers and promote shop service specials.
  • Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed.
  • Supervise up to ten employees.
  • Maintain inventory counts and ensure overall cleanliness and organization of the facility.

Qualifications

The ideal candidate will possess:

  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • The ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • A valid driver's license.


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