Customer Service Representative

1 week ago


Pascagoula, Mississippi, United States Canon USA & Affiliates Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Canon Solutions America, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide prompt and professional customer service via phone, email, and in-person interactions.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Collaborate with internal teams to ensure seamless delivery of services and support.
  • Maintain accurate records and reports of customer interactions and issues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

About Our Company:

Canon Solutions America, Inc. is a leading provider of enterprise, production, and large format printing solutions. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a talented and dedicated individual to join our team.



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