Regional Service Director

6 days ago


Bridgewater, Massachusetts, United States Morgan Corporation Full time

Morgan Corporation is a family-owned textile company with locations across the country. As an industry leader, we specialize in linen and uniform rental services. For more than 135 years, we have been delivering exceptional service to our customers in the hospitality and healthcare markets.

Key Responsibilities:
  • Meet with key customers to assess current service levels and identify emerging needs
  • Implement service improvements to retain target customer base and renew contracts
  • Achieve service department goals in budget, customer retention, revenue growth, and material control
  • Develop area pricing and contract terms strategy for each market segment
Leadership and Team Management:
  • Recruit, hire, and train all service members on service responsibilities, revenue growth, product knowledge, negotiation, industry trends, pricing, and profitability
  • Conduct regular performance reviews and provide feedback
Operational Excellence:
  • Responsible for service administration, including systems adherence, compensation, and reports
  • Protect company resources by following all Morgan policies
Benefits:
  • Competitive salary ($80-85 K/yr)
  • Great work-life balance (Monday through Friday scheduling)
  • Gated on-site parking available
  • Healthcare: Medical, Dental & Life Insurance
  • Long Term disability
  • 401(k) plan with company match
  • 401(k) company contribution of 3% on top of match
  • Paid vacation, sick, and holidays
  • Profit sharing program
  • Upward mobility with immediate step-up potential
  • National training program


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