Automotive Service Director

3 days ago


Bridgewater, Massachusetts, United States Midas - AMG Enterprises Full time
Exciting Opportunity in Automotive Management

We are seeking an experienced and organized professional to manage the workflow of our busy automotive repair shop. As an Automotive Service Manager, you will be responsible for overseeing all aspects of shop operations, including customer service, team management, and ensuring exceptional vehicle inspections and repairs.


About the Role

This is a leadership position that requires strong communication skills, leadership ability, and a passion for delivering high-quality service to customers. You will be expected to supervise up to ten employees, lead training sessions, and maintain a clean and organized facility.


Responsibilities
  • Customer Service: Deliver exceptional customer service by listening and consulting with customers, following up on services requested, and providing estimated completion times.
  • Team Management: Lead, manage, and train a team of technicians, promoting a positive and collaborative work environment.
  • Vehicle Inspections and Repairs: Oversee complete vehicle inspections, diagnose issues, and source parts for repairs.
  • Pricing and Estimates: Discuss pricing estimates with customers, promote shop service specials, and build computerized repair orders.
  • Inventory and Facility Maintenance: Maintain accurate inventory counts and ensure overall cleanliness and organization of the facility.

Requirements
  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • Valid driver's license.

Benefits and Salary

As an Automotive Service Manager at Midas - AMG Enterprises, you can expect a competitive salary of $80,000 per year, based on your experience and qualifications. Additionally, you will enjoy a range of benefits, including bonuses based on performance, company parties, opportunities for advancement, and training & development.


Why Choose Us?

Midas - AMG Enterprises is a dynamic, sales-driven environment that offers a unique blend of corporate efficiency and family-owned business values. We prioritize sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're passionate about delivering exceptional customer service and leading a team of skilled technicians, we encourage you to apply for this exciting opportunity.



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