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Collections Specialist

2 months ago

Des Moines, Iowa, United States S&S Employment Partners Full time
Job Summary

We are seeking a skilled Collections Specialist to join our team at S&S Employment Partners. As a Collections Specialist, you will be responsible for communicating with customers regarding delinquent accounts, handling incoming and outgoing consumer collection calls, and negotiating payment arrangements to resolve delinquent balances.

To be successful in this role, you must have strong communication skills, excellent attendance, and professional phone etiquette skills. Collection experience is preferred but not required. If you are a self-motivated individual with excellent communication skills, please submit your resume for immediate consideration.

We are an Equal Opportunity Employer and are passionate about people and driven by your success.

Responsibilities
  • Communicate with customers regarding delinquent accounts
  • Handle incoming and outgoing consumer collection calls
  • Negotiate payment arrangements to resolve delinquent balances
  • Review account information and summarize conversations and payment plans
  • Comply with Fair Debt Collection Practices Act (FDCPA) and other state and federal statutes

We promise to provide you with opportunities, knowledge, and insight that you deserve.