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Financial Crimes Specialist Lead

2 months ago


Phoenix, Arizona, United States USAA Full time
Why USAA?

At USAA, we have a critical mission: safeguarding the financial well-being of millions of U.S. military members and their families. Our team is dedicated to empowering, educating, and advocating for our members while enhancing their ability to protect themselves against fraud and scams.

Job Summary

We are seeking a highly skilled Financial Crimes Specialist Lead to join our team. As a key member of our Financial Crimes Member Advocacy team, you will play a pivotal role in shaping, executing, and monitoring the member advocacy strategy, focusing on fraud prevention, education, and internal team alignment.

Key Responsibilities
  • Develop and execute a comprehensive member advocacy strategy focused on preventing financial crimes and fraud.
  • Create best-in-class security features and tools to help our members safeguard themselves against fraud and scams.
  • Develop and deliver real-time education to members about emerging fraud and scam trends, ensuring they are informed and empowered to recognize red flags.
  • Work across various departments to ensure all teammates can identify risks, escalate them when necessary, and actively contribute to fraud prevention efforts.
  • Advocate for an association and bank-wide culture of fraud prevention, emphasizing that every team member has a role in protecting members and preventing financial losses.
  • Lead cross-functional team members in strategic development, implementation, and execution of highly complex or unique fraud risk management workstreams, projects, and solutions.
Requirements
  • 8 years of operations experience in a relevant functional area, including financial services, fraud, AML, compliance, risk, audit, third-party risk management, or other related operational areas that support fraud risk management initiatives within the business.
  • 6 years of fraud, compliance, risk, audit, or regulatory-related experience with accountability for projects, programs, processes, or policies.
  • Expert knowledge of relevant laws, regulatory, compliance, industry regulations, and regulatory data sources.
  • Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends.
  • Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external regulatory agencies.
What We Offer

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.