Healthcare Patient Coordinator

2 weeks ago


Richardson, Texas, United States Methodist Health System Full time
Position Overview:
As a vital member of our healthcare team, you will be responsible for ensuring a seamless experience for our patients. Your role involves welcoming patients, managing their appointments, and verifying their insurance benefits. You will act as a key point of contact between patients and our clinical support staff.

Key Responsibilities:
  • Provide a warm and professional greeting to patients upon arrival.
  • Efficiently check-in patients, confirming and updating their demographic and insurance details in the medical records.
  • Process payments and accurately enter charges into the system.
  • Register new patients, ensuring all contact information and insurance details are verified.
  • Handle incoming calls, screen inquiries, take messages, and relay information to the appropriate personnel.
  • Demonstrate proficiency with medical office technology and software.
  • Maintain a clean and organized reception area.
  • Communicate any issues or concerns to the Office Manager and assist in resolving them.
  • Participate in scheduled educational and staff meetings.
  • Collaborate effectively with team members to enhance patient care and operational efficiency.
  • Support the overall functionality and harmony of the clinic.

Qualifications:
  • High school diploma or equivalent.
  • Minimum of 2 years of experience in a front office role utilizing Medical Management software.
  • Typing or data entry skills at a rate of 40 words per minute.
  • Familiarity with medical terminology and coding.

About Us:
Methodist Medical Group is part of the Methodist Health System, a leading healthcare provider in North Texas. Our extensive network includes over 60 clinics, an urgent care facility, and a virtual care service. We pride ourselves on offering competitive salaries and a comprehensive benefits package, including medical, dental, and vision insurance, a matched retirement plan, and an employee wellness program. Our commitment to career development and recognition as a top workplace underscores our dedication to excellence in patient care.

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