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Technical Support Specialist
2 months ago
Position: Desktop Support
Company: Syntricate Technologies
Employment Type: Full Time
We are seeking a knowledgeable and skilled Desktop Support professional to join our team. The ideal candidate will possess:
- In-depth understanding of desktop and laptop hardware components
- Proficiency in Windows operating systems along with Microsoft Office applications
- Experience with Mac OS is advantageous
- Expertise in software installation and troubleshooting processes
- Familiarity with ticketing systems such as Service Now
- Windows system administration capabilities
- Exceptional problem-solving skills
- Knowledge of computer peripherals and networking support
This role requires a proactive approach to technical support and a commitment to providing high-quality service.