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Technical Support Specialist

2 months ago


Nashua, New Hampshire, United States Syntricate Technologies Full time

Position: Desktop Support

Company: Syntricate Technologies

Employment Type: Full Time

We are seeking a knowledgeable and skilled Desktop Support professional to join our team. The ideal candidate will possess:

  • In-depth understanding of desktop and laptop hardware components
  • Proficiency in Windows operating systems along with Microsoft Office applications
  • Experience with Mac OS is advantageous
  • Expertise in software installation and troubleshooting processes
  • Familiarity with ticketing systems such as Service Now
  • Windows system administration capabilities
  • Exceptional problem-solving skills
  • Knowledge of computer peripherals and networking support

This role requires a proactive approach to technical support and a commitment to providing high-quality service.