Desktop Support Specialist

2 weeks ago


Nashua, New Hampshire, United States Syntricate Technologies Full time
Desktop Support Job Description

We are seeking a skilled Desktop Support professional to join our team at Syntricate Technologies. As a Desktop Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.

Key Responsibilities:
  • Provide technical support for desktop and laptop hardware, software, and peripherals.
  • Troubleshoot and resolve technical issues related to Windows 10, Windows 11, and MS Office.
  • Install and configure software applications and hardware components.
  • Develop and maintain knowledge of ticketing tools, such as Service Now.
  • Collaborate with internal teams to ensure seamless delivery of technical support services.
Requirements:
  • Strong knowledge of desktop and laptop hardware, operating systems, and software applications.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong communication and interpersonal skills.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and detail-oriented individual with a passion for technology, please submit your application.



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