Customer Service Representative
22 hours ago
Job Summary:
This role is responsible for providing exceptional customer service to patients, ensuring a positive experience from initial contact to discharge. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Schedule patients for appointments, ensuring timely and efficient service
- Answer and direct phone calls, responding to patient inquiries and concerns
- Verify patient demographics, insurance, and referral information, accurately documenting in the electronic medical record
- Collect and post payments, ensuring accurate and timely processing
- Discharge patients, ensuring a smooth transition to the next stage of care
- Collaborate with healthcare team members to resolve patient concerns and issues
- Maintain a clean and organized waiting area, ensuring a comfortable environment for patients
- Perform other administrative tasks as assigned
Requirements:
- High school diploma or equivalent required; some college preferred
- Two years of clerical experience or one year in a healthcare setting preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic computer skills and knowledge of electronic medical records
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
Hamilton Community Health Network Inc is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits, opportunities for professional growth and development, and a chance to make a meaningful difference in the lives of our patients.
-
Customer Service Representative
1 week ago
Flint, Michigan, United States Hrgodriving Full time**Job Summary**We are seeking an experienced Customer Service Representative to join our team at Hrgodriving. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Respond to customer inquiries and resolve issues in a timely and professional manner•...
-
Customer Service Representative
5 days ago
Flint, Michigan, United States MTA - Flint Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at MTA - Flint. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and...
-
Customer Service Representative
5 days ago
Flint, Michigan, United States Benzer Pharmacy Full time{"title": "Customer Service Representative", "content": "At Benzer Pharmacy, we are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. **Job Summary:**We are looking for a professional who can provide exceptional customer service, develop and maintain a knowledge base of our products and services,...
-
Customer Service Representative
6 days ago
Flint, Michigan, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers...
-
Customer Service Representative
12 hours ago
Flint, Michigan, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...
-
Customer Service Representative
7 days ago
Flint, Michigan, United States MTA - Flint Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at MTA - Flint. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and...
-
Customer Service Representative
5 days ago
Flint, Michigan, United States The Auto Club Group Full timeUnlock Your Career PotentialAre you looking for a challenging and rewarding career in customer service? Do you have a passion for helping others and providing exceptional service? We are seeking a highly motivated and customer-focused Licensed Customer Service Representative to join our team at The Auto Club Group.About the Role:Provide high-level support...
-
Customer Service Representative
2 weeks ago
Flint, Michigan, United States ICONMA Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ICONMA. As a Payment Processing Teller, you will be responsible for handling customer interactions, processing payments, and maintaining accurate records.Key ResponsibilitiesCustomer Interaction: Handle customer inquiries and concerns in a professional and...
-
Customer Service Representative
2 weeks ago
Flint, Michigan, United States Benzer Pharmacy Full timeJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at Benzer Pharmacy. As a key member of our operations team, you will be responsible for providing exceptional customer service, developing and maintaining a knowledge base of our products and services, and assisting our...
-
Customer Service Representative
1 week ago
Flint, Michigan, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our call center team, you will be responsible for providing exceptional service to our clients, answering inbound calls, and resolving customer inquiries in a timely and professional manner.Key...
-
Customer Service Representative
7 days ago
Flint, Michigan, United States C & S MotorsTri-County International Trucks, Inc. Full timeAbout UsC & S Motors/Tri-County International Trucks, Inc. is a reputable company that has served the Michigan business community for over 50 years.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing...
-
Customer Service Representative
1 week ago
Flint, Michigan, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our call center team, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key ResponsibilitiesAnswer...
-
Customer Service Representative
2 weeks ago
Flint, Michigan, United States The Auto Club Group Full timeAbout The Auto Club GroupThe Auto Club Group (ACG) is a leading provider of membership, travel, insurance, and financial services to over 14 million members and customers across 14 states and 2 U.S. territories.Job SummaryWe are seeking a highly skilled and customer-focused Licensed Customer Service Representative to join our team. As a key member of our...
-
Customer Service Representative
12 minutes ago
Flint, Michigan, United States JOANN Stores Full timeJob SummaryThe Customer Service Representative is responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their happy place. This role drives sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Customer Service Representative's role is to create...
-
Customer Service Representative
7 days ago
Flint, Michigan, United States McLaren Health Care Full timeMcLaren Health Care is seeking a skilled Customer Service Representative to serve as a resource for clients and subsidiary hospital locations regarding specimen and testing information. The ideal candidate will provide solutions on issues such as sample integrity, sample volume, test clarification, patient name discrepancies, and questionable results. This...
-
Customer Service Representative
5 days ago
Flint, Michigan, United States Hamilton Community Health Network Inc Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Hamilton Community Health Network Inc. As a key member of our front desk team, you will be responsible for providing exceptional patient satisfaction by greeting patients, scheduling appointments, and ensuring a...
-
Customer Service Representative
7 days ago
Flint, Michigan, United States Hamilton Community Health Network Inc Full timeJob Title: Customer Service RepresentativeHamilton Community Health Network Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient satisfaction by greeting patients, scheduling appointments, and ensuring a smooth and efficient...
-
Customer Service Representative
1 week ago
Flint, Michigan, United States Hamilton Community Health Network Inc Full timeJob Title: Customer Service RepresentativeJob Summary:This position is responsible for providing exceptional customer service to patients by greeting them, scheduling appointments, verifying insurance and referral information, collecting and posting payments, and discharging patients. The ideal candidate will have excellent communication skills, be able to...
-
Customer Service Representative
2 weeks ago
Flint, Michigan, United States CSL Plasma Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at CSL Plasma. As a key member of our team, you will be responsible for providing exceptional customer service to our donors, ensuring a safe and efficient pheresis process, and maintaining a clean and organized work...
-
Customer Service Representative
17 hours ago
Flint, Michigan, United States Walgreens Full timeJob Description:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.Key...