Customer Service Representative

2 days ago


Flint, Michigan, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our call center team, you will be responsible for providing exceptional service to our clients, answering inbound calls, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities
  1. Answer Inbound Calls: Respond to customer inquiries, provide education and enrollment services, and resolve issues in a timely and professional manner.
  2. Process Enrollment Forms: Review and process enrollment forms, ensuring accuracy and completeness.
  3. Document Calls: Document all calls received in our state or project systems, maintaining accurate and up-to-date records.
  4. Report System Issues: Identify and report any system issues, concerns, or discrepancies to the appropriate team members.
Requirements
  • Customer Service Experience: 6 months of customer service experience, preferably in a call center or retail environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and team members.
  • Technical Skills: Proficiency in Microsoft Office and ability to use dual monitors.
  • Typing Speed: 25 WPM typing speed, with the ability to type and talk simultaneously.
Preferred Qualifications
  • Benefit Enrollment Experience: Previous experience in benefit enrollment, preferably in a call center or insurance environment.
  • Large Volume Call Experience: Experience handling high-volume calls, with the ability to multitask and prioritize tasks effectively.
About TEKsystems

We are a leading provider of technology services and solutions, partnering with clients to drive transformation and growth. As a member of our team, you will have the opportunity to work with a diverse range of clients, develop your skills and expertise, and contribute to our mission of delivering exceptional service and results.



  • Flint, Michigan, United States Hrgodriving Full time

    **Job Summary**We are seeking an experienced Customer Service Representative to join our team at Hrgodriving. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Respond to customer inquiries and resolve issues in a timely and professional manner•...


  • Flint, Michigan, United States Benzer Pharmacy Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at Benzer Pharmacy. As a key member of our operations team, you will be responsible for providing exceptional customer service, developing and maintaining a knowledge base of our products and services, and assisting our...


  • Flint, Michigan, United States ICONMA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ICONMA. As a Payment Processing Teller, you will be responsible for handling customer interactions, processing payments, and maintaining accurate records.Key ResponsibilitiesCustomer Interaction: Handle customer inquiries and concerns in a professional and...


  • Flint, Michigan, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our call center team, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key ResponsibilitiesAnswer...


  • Flint, Michigan, United States The Auto Club Group Full time

    About The Auto Club GroupThe Auto Club Group (ACG) is a leading provider of membership, travel, insurance, and financial services to over 14 million members and customers across 14 states and 2 U.S. territories.Job SummaryWe are seeking a highly skilled and customer-focused Licensed Customer Service Representative to join our team. As a key member of our...


  • Flint, Michigan, United States Hamilton Community Health Network Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:This position is responsible for providing exceptional customer service to patients by greeting them, scheduling appointments, verifying insurance and referral information, collecting and posting payments, and discharging patients. The ideal candidate will have excellent communication skills, be able to...


  • Flint, Michigan, United States CSL Plasma Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at CSL Plasma. As a key member of our team, you will be responsible for providing exceptional customer service to our donors, ensuring a safe and efficient pheresis process, and maintaining a clean and organized work...


  • Flint, Michigan, United States Hrgodriving Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Hrgodriving. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.**Key...


  • Flint, Michigan, United States Bned Full time

    About BnedBned is a leading retail partner for colleges and universities nationwide, offering a unique retail environment focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.Job SummaryWe are seeking a highly motivated and customer-focused Part-time Bookseller to join...


  • Flint, Michigan, United States Domino's Corporate Full time

    Job DescriptionAt Domino's Corporate, we are seeking a highly motivated and customer-focused individual to join our team as a Crew Member. As a key member of our store team, you will be responsible for providing exceptional customer service and preparing our delicious pizzas with pride.Key Responsibilities:Deliver outstanding customer service to our...


  • Flint, Michigan, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service to clients across the State of Michigan, assisting them with the Atypical Provider program.Key Responsibilities:Answer inbound calls...


  • Flint, Michigan, United States Central Point Partners Full time

    Job SummaryThe Service Desk position provides exceptional customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software.Key ResponsibilitiesRespond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.Troubleshoot problem areas...


  • Flint, Michigan, United States Huckleberry Junction Full time

    About Huckleberry JunctionWe are seeking a highly skilled and experienced Hostess to join our team at Huckleberry Junction. As a Hostess, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Customer Service: Greet and welcome guests, respond to their needs and concerns, and...


  • Flint, Michigan, United States Avflight Full time

    Job SummaryAvflight is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for customers arriving at our facility, you will have the opportunity to interact with various business entities and high-profile clients.Key ResponsibilitiesProvide Exceptional Customer Service:...


  • Flint, Michigan, United States Courtyard Flint Full time

    About Courtyard FlintCourtyard Flint is a leading hospitality management company known for its innovative approach in the industry.With a strong presence in major U.S. gateway markets, Courtyard Flint generates significant revenues and offers expert guidance in all aspects of hospitality property management.Position OverviewWe are seeking a passionate...


  • Flint, Michigan, United States Medline Industries Full time

    Job SummaryMedline Industries is seeking a skilled Sales Representative to join our Acute Care sales team. As a Sales Representative, you will serve as the main interface for various segments in the hospital, including OR, Cath Lab, ICU, Labor and Delivery, Emergency Department, Materials Management, and C-suite.Key Responsibilities:Develop and maintain...

  • Retail Associate

    2 weeks ago


    Flint, Michigan, United States Speedway Full time

    About Speedway Speedway is a leading convenience store chain dedicated to providing exceptional customer service and a wide range of products and services. What We Offer A supportive and collaborative work environment where your contributions are valued. Opportunities for growth and advancement within the company. Flexible scheduling options to accommodate...


  • Flint, Michigan, United States Jobot Full time

    CNC Service Technician - Local and Regional Travel with Overtime OpportunitiesJobot is a prominent player in the machine tool sector, focusing on servicing various industries including Aerospace, Automotive, Medical Devices, and E-Commerce. With a rich history and a global presence, we pride ourselves on our stability and expertise.Why join our...


  • Flint, Michigan, United States PFP- The Family Security Plan Full time

    Job Opportunity at PFP - The Family Security PlanAbout Us:PFP - The Family Security Plan is a unique organization in the world of insurance, focusing on making a difference in the community through partnerships with local, regional, and national credit unions.Job Summary:We are seeking a highly motivated and goal-oriented Insurance Sales Representative to...


  • Flint, Michigan, United States McLaren Health Care Full time

    Job SummaryMcLaren Health Care is seeking a highly skilled Patient Services Representative to facilitate the delivery of comprehensive cancer care through coordination and scheduling of patient care, outpatient services.Key ResponsibilitiesReception and Scheduling: Provides reception for Cancer Center inquiries and refers to appropriate team members for...