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Outpatient Services Coordinator

2 months ago

Reston, Virginia, United States Pediatric Specialists of Virginia Full time
Position Summary
This role is essential for managing patient registrations for outpatient services, ensuring the collection of comprehensive and precise information. The individual will oversee the front desk operations and provide various administrative and clerical assistance to ensure the clinic functions smoothly.

Key Responsibilities
  • Patient Registration for Emergency and Outpatient Services
    • Maintains and updates patient records, ensuring all information is accurate and current, and inputs data into the electronic database.
    • Handles payment collection, records transactions in the ledger or automated system, calculates receipts, and prepares documentation for courier delivery according to established protocols.
  • Front Desk Management
    • Acts as the initial point of contact for patients and visitors, identifying the purpose of their visit.
    • Manages incoming calls, screens inquiries, and takes detailed messages.
    • Provides information or directs inquiries to the appropriate staff member.
  • Administrative and Clerical Support
    • Coordinates appointment scheduling in accordance with established procedures, utilizing both manual and automated systems.
    • Performs various clerical duties, including copying, faxing, and managing incoming and outgoing mail.
    • Monitors inventory of office supplies and ensures adequate stock levels are maintained.
Qualifications Required:
  • Minimum of one year experience in a healthcare office setting.
  • High School Diploma or equivalent.
  • Basic computer proficiency: typing speed of 50 wpm; familiarity with Microsoft Office.
  • All employees must successfully complete a TB test, drug screening, and physical examination.
Preferred Qualifications:
  • Bilingual in Spanish is advantageous.
  • Prior experience with EPIC or similar Electronic Medical Record systems.


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