Field Service Technician

2 weeks ago


Centennial, Colorado, United States Canon U.S.A., Inc. Full time
About the Role

We are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our clients.

Your Impact
  • Report product failure trends and serviceability issues to ensure accurate information and record keeping.
  • Meet customer demands by providing efficient, responsive, and accurate field maintenance.
  • Maintain all technical information, field service reports, expense reports, and Canon property assigned.
  • Develop strong customer communication and satisfaction skills.
  • Maintain the performance of assigned machines.
  • Foster performance at a level that helps achieve the branch/district's overall metric targets.
About You

We are looking for a candidate with a strong technical background and excellent communication skills. The ideal candidate will have a high school diploma or equivalent experience and a basic understanding of internet environments.

The successful candidate will be able to travel and possess a valid driver's license and acceptable driving record. They will also be required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.

We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates, including those we may be required to follow as a federal government contractor/subcontractor.



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