Managed Services IT Support Technician II
6 hours ago
We are seeking a highly skilled and motivated Managed Services IT Support Technician II to join our team at TrinWare. As a key member of our Managed Services team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Job Summary:The Managed Services IT Support Technician II will be responsible for:
- Providing technical support to clients via phone, email, and remote desktop
- Resolving technical issues and troubleshooting problems with IT systems
- Configuring and maintaining client IT systems, including servers, networks, and workstations
- Developing and implementing technical solutions to improve client IT systems
- Collaborating with other team members to ensure seamless delivery of technical services
To be successful in this role, you will need:
- 2+ years of experience in IT support, preferably in a managed services environment
- Strong technical skills, including knowledge of Windows, Linux, and network protocols
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Valid driver's license and willingness to travel locally
As a member of our team, you will enjoy:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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