Electric Bike Sales and Service Director
6 days ago
We are seeking an experienced Electric Bike Sales and Service Director to join our team at Pedego Electric Bikes of Charleston.
In this role, you will be responsible for leading our sales team, managing daily store operations, and ensuring exceptional customer service.
Main Responsibilities:
- Lead and motivate the sales team to achieve sales goals and targets
- Oversee daily store operations, including staff scheduling and sales tracking
- Analyze sales data to identify trends and opportunities for growth
- Resolve customer complaints and concerns in a timely and professional manner
- Maintain and repair e-bikes and bicycles to ensure optimal performance
- Manage inventory and order parts supplies as needed
Requirements and Qualifications
- A minimum of two years of experience working in a bike shop or retail environment
- Strong mechanical knowledge and skills for fixing and maintaining bicycles
- Effective communication and interpersonal skills for interacting with customers and staff
- Ability to work independently and as part of a team
- Demonstrated customer service skills for delivering a positive shopping experience
Estimated Salary: $70,000 - $90,000 per year, based on experience and qualifications.
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