E-Bike Retail Operations Manager
6 days ago
We are seeking an experienced E-Bike Retail Operations Manager to lead our sales team at Pedego Electric Bikes of Charleston.
This role involves overseeing daily store activities, managing staff schedules, tracking sales performance, resolving customer complaints, and maintaining e-bikes and bicycles.
Responsibilities:
- Serve as keyholder and oversee overall store operations
- Create and adjust daily schedules for the sales team
- Monitor and analyze monthly sales data to identify trends and areas for improvement
- Calmly resolve escalated customer complaints in a professional manner
- Maintain and repair customer e-bikes and bicycles to ensure optimal performance
- Order inventory and manage parts supplies
Qualifications and Requirements
- A minimum of one year of experience working in a bike shop environment
- Strong mechanical knowledge and skills for fixing and maintaining bicycles
- Excellent written and verbal communication skills for interacting with customers and staff
- Ability to work independently as a reliable self-starter
- Demonstrated exceptional customer service skills for delivering a positive shopping experience
Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.
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E-Bike Retail Operations Manager
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Electric Bike Retail Manager
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