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Patient Services Coordinator

3 weeks ago

Rockville, Maryland, United States Shady Groves Orthpaedeics Full time
Job Overview

We are seeking an experienced Patient Service Coordinator to join Shady Groves Orthopedics.

Main Responsibilities:
  • Receives and directs incoming calls professionally, ensuring seamless communication with patients and staff.
  • Diligently documents messages and forwards them to therapists and personnel in a timely manner, guaranteeing accuracy and efficiency.
  • Schedules patient appointments efficiently, optimizing the clinic's workflow.
  • Effectively explains insurance benefits to patients, providing clarity and guidance.
  • Manages cancellation lists and ensures open slots are filled, minimizing downtime and maximizing productivity.
  • Ensures patients sign in and present required referrals, maintaining compliance and adhering to protocols.
  • Generates new patient flowsheets and paperwork, streamlining administrative tasks.
  • Timely notifies therapists or aides of patient readiness, facilitating smooth transitions.
  • Collects payments and reconciles control sheets with the computer system, ensuring financial accuracy.
Requirements:
  • High School Diploma
  • Excellent written and verbal communication skills
  • Able to multitask and remain calm in stressful situations
  • Demonstrates working knowledge of medical terminology
Compensation and Benefits:

We offer a competitive salary range of $65,000 - $85,000 per year, as well as a range of health and wellness benefits, including medical and dental coverage, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and a supportive environment that encourages continuous learning and development.