Wireless Service Enrollment Specialist

4 days ago


Madison, Wisconsin, United States M.V Marketing Inc. Full time
Job Overview

We are seeking an experienced Wireless Service Enrollment Specialist to join our retail marketing team at Aevum Inc. This role will focus on engaging with and enrolling new customers into our clients' available wireless services. The successful candidate must have a minimum associate degree in general studies, or relevant experience to qualify.

Responsibilities
  • Interact directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
  • Assist members in enrollment and provider services.
  • Follow-up on customer inquiries and complaints that have not been resolved.
  • Communicate effectively to members to ensure they understand expectations of their concerns.
  • Perform research on billing inquiries and claims to provide service.
  • Act as a liaison between the member and various departments to address concerns.

The estimated salary for this position is around $50,000 per year, depending on location and experience. Additional duties may be assigned based on business needs.



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