Operations Coordinator

2 weeks ago


Gillette, Wyoming, United States Federal Express Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Admin I to join our team at Federal Express Corporation. As an Operations Admin I, you will be responsible for providing administrative support to various management and operational functions, including clerical tasks, data entry, and customer service.

Key Responsibilities
  • Provide clerical support to management and operational functions, including photocopying, filing, faxing, emailing, and answering telephone.
  • Review, research, and enter data in various systems to support respective functional areas.
  • Compile data and provide regular and ad-hoc reports to management for review and determination.
  • Serve as frontline customer service to receive, solve, and/or escalate customer inquiries and issues.
  • Assist management with Business Control Self-Assessment (BCSA) audit activity by retrieving data and/or files for review.
  • Perform records management tasks, including maintenance, destruction, and inventory.
Requirements
  • High School Diploma or GED required.
  • Previous clerical or customer service experience preferred.
  • General business skills, including typing, data entry, and review, and use of phone, copier, and fax.
  • Software skills, including use of Microsoft Office software and web-based applications.
  • Customer service skills necessary to effectively and professionally respond to requests.
  • Time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
Preferred Qualifications

Preferred qualifications include previous experience in a similar role, knowledge of logistics and transportation, and proficiency in Microsoft Office software.

Pay and Benefits

We offer competitive pay and benefits, including health, vision, and dental insurance, retirement, and tuition reimbursement.

Equal Employment Opportunity

Federal Express Corporation is an equal employment opportunity employer and welcomes applications from diverse candidates.



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