Senior Business Systems Analyst
4 weeks ago
As a Senior Business Systems Analyst at Caliber Collision Centers, you will serve as a liaison between business users and the IT organization, supporting applications and process improvements.
Key Responsibilities- Interpret and functionally design integration solutions between various systems.
- Assist in the acquisition and merger process, including data conversions and process re-engineering.
- Work directly with developers to troubleshoot application issues and find root cause analysis.
- Research current environments, analyze information, and provide sound solutions to complex business issues.
- Develop business requirements for resolving issues, new enhancements, and new applications.
- Continually analyze existing applications and business processes to identify opportunities for improvement.
- Provide support to business owners and users regarding business applications and processes.
- Work with business owners and users to create functional requirements.
- Document business processes.
- Act as a point of contact for business and technical support.
- Develop and maintain documentation for current applications and user manuals.
- Participate as a liaison between the business user community and the IT Organization.
- Contact point for systems and services that are outsourced to a third-party developer or maintenance organization.
- Bachelor's degree in Business, Information Systems, or a related field, or an equivalent combination of education, experience, and training.
- Minimum 6 to 8 years of experience with enterprise systems in a role as a functional business analyst.
- Report development using the Microsoft Business Intelligence tools.
- Project Management Certification a plus.
- Excellent interviewing, listening, analytical, facilitation, observational, writing, organizational, and interpersonal skills.
- MS Office, Project, and Visio skills required.
Caliber Collision Centers is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender, status as a protected veteran, status as an individual with a disability, genetic information, political views, or activity, or other applicable legally protected characteristics.
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