Patient Financial Counselor/Surgery Scheduler

2 weeks ago


Metairie, Louisiana, United States Omega Hospital LLC Full time
Job Summary

We are seeking a highly skilled Patient Financial Counselor/Surgery Scheduler to join our team at Omega Hospital LLC. This is a unique opportunity to work in a dynamic environment where you will be responsible for 50% Patient Financial Counseling and 50% Surgery Scheduling.

Key Responsibilities
  • Communicate effectively with patients and insurance companies to resolve financial matters
  • Document and report payment information accurately
  • Educate patients on payment options and financial assistance programs
  • Negotiate and strategize patient payment arrangements
  • Update patient accounts and balances
  • Review and process patient and insurance company forms
Qualifications

A high school diploma is required, but an associate or bachelor degree from an accredited university is preferred. Medical office experience is a significant asset. Strong customer service skills and effective communication are essential for success in this role.

Surgery Scheduling Responsibilities
  • Prepare required paperwork for each admission and obtain signatures from patients or their families
  • Verify insurance benefits and pre-certify potential admissions
  • Collect payments and complete patient financial folders/day sheets accurately
  • Respond to referral calls from other hospitals and physician offices
  • Communicate with nursing, lab, radiology, surgery, and other departments on patient arrivals
  • Enter initial patient information in medical billing software system
Requirements
  • High School graduate or equivalent (GED)
  • Previous surgery scheduling experience required
  • Experience with patient admissions and verification of insurance coverage
Preferred Skills and Certification
  • Professional verbal and written communication skills
  • Basic computer knowledge
  • Strong organizational skills and attention to detail
  • Ability to multi-task


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