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Field Training Specialist
2 months ago
We are seeking a highly skilled Field Training Specialist to join our team. As a Field Training Specialist, you will be responsible for delivering learning curriculums and programs that include new hire and skill enhancement training to Field Operations Employees.
Key Responsibilities- Deliver training programs across all three product lines, data, and operational training, new product or service launch information, installation, troubleshooting, soft skills and functional training.
- Consult with business clients and assume a leadership role within the training team when those in authority are unavailable.
- Use technical expertise and advance training skills to deliver more complex subject matter across all product lines as opportunities are available.
- Train from introductory to higher levels and actively support all efforts to simplify and enhance the customer experience.
- Facilitate learning through a variety of delivery methods to develop participants' skill sets.
- Supervise employees during training, including role modeling the core competences, skills and behaviors of a company leader, tracking attendance, addressing inappropriate behavior and documenting performance.
- Provide training on safety topics, including certification/qualification of employee skills and safety practices.
- Perform all administrative duties associated with conducting training, including conducting all pre-training prep work, administering learning schedules and calendars, maintaining participant records and performing all required data entry using the Learning Management System.
- Evaluate learning, up to and including behavior change/performance improvement on the job, and provide feedback to learners and their managers.
- Act as a Subject Matter Expert (SME) to assist the Field Operations Learning Services team with revisions to existing courseware.
- Participate in task forces, committees and/or team meetings, and manage projects to drive and execute project plans of key business initiatives.
- Bachelor's Degree or equivalent combination of training and/or work experience.
- Four (4) years Training delivery work experience at professional level or equivalent.
- Two (2) years of experience as Field Technical and Safety Trainer or equivalent.
- Three (3) years of experience in FT VI, MT III, CC III, or FibT II preferred.
- Successful completion of all NCTI/SCTE coursework associated with FT V-VI, MT I-III, CC I-III, & FibT I-II, and all applicable Field Assessments (proctored).
We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $55,000.00 and $105,000.00, and the actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
