Operations Supervisor
3 weeks ago
The Role:
Berman Physical Therapy is seeking a highly skilled Operations Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our clinic, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities:
- Manage and coordinate the activities of our Physical Therapists and Administrative staff to ensure seamless delivery of services.
- Develop and implement processes and procedures to improve efficiency and productivity.
- Monitor and report on key performance indicators (KPIs) to ensure that our clinic is meeting its goals and objectives.
- Foster strong relationships with our customers, clients, and vendors to ensure their needs are met and exceeded.
- Conduct performance reviews and provide feedback to staff to ensure they are meeting their performance expectations.
- Continuously review and evolve employee scorecards to ensure they are aligned with our clinic's goals and objectives.
- Organize and plan external events, meetings, and team-building activities to promote a positive and productive work environment.
Requirements:
- Proven experience in a supervisory or management role, preferably in a healthcare setting.
- Excellent analytical and problem-solving skills, with the ability to draw insightful conclusions from data and KPIs.
- Strong communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and vendors.
- Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
- Experience with CRM software, Google Drive, and other relevant tools and technologies.
What We Offer:
- Ongoing training and support in the field of management and leadership.
- Opportunity to develop and grow a team while simultaneously growing your own management and leadership skills.
- Paid time off and a competitive salary range of $45,000 to $55,000 per year.
Location:
This role is an office-based position located in Naples, FL.
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