Guest Service Representative

5 days ago


Martinsburg, West Virginia, United States Target Brands, Inc. Full time
About Target

As a Fortune 50 company, we're one of America's leading retailers, serving over 400,000 team members worldwide. Our iconic brand has been making a difference in people's lives for decades, and we're proud to be part of so many communities.

Salary: $15.00 USD per hour

We're excited to offer a competitive hourly rate of $15.00 USD per hour, along with a range of benefits to support your overall well-being. Whether you're just starting your career or looking for a new challenge, we invite you to join our team and experience the Target difference.

Job Description

About the Role: As a Guest Advocate, you'll play a vital role in delivering exceptional guest experiences across our stores and digital platforms. Your responsibilities will include providing personalized service, responding to guest inquiries, processing sales and handling cash, and maintaining a clean and organized store environment.

  • Key Responsibilities:
  • Deliver exceptional guest service, responding to their needs and preferences in a timely and courteous manner.
  • Assist guests with product inquiries, returns, exchanges, and other transactions, resolving issues efficiently and professionally.
  • Process sales, handle cash, credit card payments, and operate point-of-sale systems accurately and efficiently.
  • Maintain a clean and organized store environment, adhering to safety protocols and company standards.
  • Collaborate with colleagues to achieve business objectives, share knowledge, and support each other's success.
Requirements

To succeed in this role, you'll need to possess excellent communication skills, a warm and welcoming attitude, and the ability to multitask effectively. You should be comfortable working in a fast-paced environment, handling multiple priorities simultaneously, and maintaining a high level of accuracy and attention to detail.

  • Essential Skills:
  • Excellent verbal and written communication skills.
  • Able to work in a team environment, prioritizing collaboration and mutual support.
  • Flexibility to adapt to changing situations, flexible schedules, and varying workloads.
  • High school diploma or equivalent required; some college education preferred.
Benefits

We take care of our team members, offering a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k) matching, and paid time off. Plus, enjoy discounts on products and services, access to employee-only sales events, and more



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