Automotive Receptionist

3 days ago

Rockville, Maryland, United States DARCARS Automotive Group Full time
Job Title: Receptionist About the Role: We are seeking a highly skilled and professional Receptionist to join our team at DARCARS Automotive Group. As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors to our collision center. Key Responsibilities: * Greet customers and determine the nature of their visit * Answer basic customer inquiries and refer more extensive inquiries to the appropriate person * Enter data into our prospect tracking system * Manage the switchboard and communicate with callers in a professional and friendly manner * Take thorough messages and communicate them to all relevant parties in a timely manner * Provide basic information to callers who have general inquiries * Update and distribute our company telephone roster when necessary * Perform clerical duties and accounting tasks as assigned by our controller or GSM Requirements: * Strong communication skills with both customers and DARCARS employees * Demonstrated commitment to customer service * Ability to speak clearly and pleasantly on the telephone and convey a professional image * Previous customer service experience preferred but not required * Ability to sit for long periods of time * Willingness to work in a fast-paced environment and be a team player * Ability to work a flexible schedule, including evenings and weekends * Must be able to pass a pre-employment screen (background check) What We Offer: * A dynamic and supportive work environment * Opportunities for professional growth and development * Competitive compensation and benefits package Equal Opportunity Employer: DARCARS Automotive Group is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful workplace.

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