Senior Integration Manager

1 week ago


Westwood, Massachusetts, United States Citizens Full time
Job Summary

Citizens is seeking a Senior Integration Manager to enable Private Bank customers to access their data from within third-party applications. This role will work directly in support of the Citizens Private Bank and its mission to deliver world-class banking experiences.

Key Responsibilities
  • Operate at the nexus of internal and external parties to accelerate and drive data sharing efforts between Citizens and third-party platforms.
  • Build relationships and engage directly with external data aggregators and platforms to understand data needs and enable data sharing.
  • Leverage knowledge of data sharing options to drive business results.
  • Serve as liaison between external data aggregators, platforms, Private Bank leadership, and technical delivery teams.
  • Understand nuances of Citizens Private Bank client types and external platforms.
  • Create and drive roadmap of engagement with external data aggregators and platforms.
  • Coordinate roadmaps between Citizens and external platforms.
  • Bring voice of customer into Citizens technical roadmap planning.
  • Propose changes and enhancements to improve customer and platform experience.
  • Serve as subject matter expert on data sharing and assist with client-specific issues.
Requirements
  • Experience driving a roadmap and managing internal and external executive relationships.
  • 5+ years of experience in banking or fintech space.
  • 5+ years of experience working with clients and external partners.
  • Excellent verbal and written communication skills.
  • Strong proficiency with PowerPoint and executive presentations.
  • Strong project management skills.
  • Experience with client types covered in Citizens Private Bank.
  • Familiarity with U.S. Open Banking regulatory landscape.


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