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Healthcare Reception Specialist

2 months ago

Suffern, New York, United States Rosenberg Maternal Fetal Medicine Full time
Position Overview

Role Summary

Rosenberg Maternal Fetal Medicine is seeking a dedicated Healthcare Reception Specialist to enhance our front office operations. The ideal candidate will possess extensive experience in managing phone communications, welcoming patients, scheduling appointments, and maintaining an organized office environment. This role requires effective coordination with medical professionals and support personnel while providing essential administrative assistance to ensure smooth business operations.

Key Responsibilities:

  • Professionally handle incoming phone inquiries with respect and courtesy.
  • Address inquiries from patients and visitors with accurate information.
  • Maintain and organize medical records and patient history documentation.
  • Relay messages to healthcare staff promptly.
  • Utilize a computer system to document patient data, ensuring confidentiality and scheduling appointments efficiently.
  • Ensure the waiting area is well-stocked with reading materials, refreshments, and snacks.
  • Provide general information regarding office hours and service locations to visitors.

Qualifications:

  • A minimum of 1 year of experience in a healthcare reception role.
  • Strong communication and customer service abilities.
  • Proficient computer skills.
  • Detail-oriented with the ability to manage multiple tasks simultaneously.
  • Bilingual in Spanish is advantageous but not mandatory.
  • Availability to work on weekends.
  • Experience with eClinicalWorks is preferred.

Benefits:

  • Competitive hourly wage based on experience.
  • 401K retirement plan.
  • Sick leave.
  • Paid vacation time.