Voice Systems Engineer

7 days ago

Lompoc, California, United States Leidos Full time
Job Summary

The National Security Sector at Leidos has an opening for a Voice and Hardware Systems Engineer to support a client's requirements in a challenging and dynamic setting located at Vandenberg SFB, CA. The successful candidate will be required to execute, refine, and supervise the processes and procedures of Voice System Engineering operations in a purpose-built enterprise environment throughout the operational lifecycle of customer directed mission applications.

Key Responsibilities

Provide system level engineering support for mission critical IT systems, related telecommunications trunk circuits, voicemail and telephone instrument units.
Provide systems engineering support to enterprise voice over IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System.
Provide consistent execution of Voice availability and reliability through the direction of proactive engineering methodologies and request fulfillment activities.
Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution.
Ensure the availability of mission critical launch communications systems through proactive voice systems IT systems engineering.
Perform incident and problem management to resolve or escalate issues in order to restore service.
Support configuration management and change management activities.

Requirements

U.S. Citizen with an active TS/SCI with Polygraph.
Requires BS and - 8 years of prior relevant experience or Masters with - 6 years of prior relevant experience.
Current DoD 8570 certification applicable to the position (typically Security).
Must understand complex, classified, mission specific communications infrastructure and technology that specifically supports US strategic launch capabilities.
Requires Launch or mission operations experience.
Experience performing voice systems engineering on mission critical systems.
Understand mission critical desktop and communications hardware and software.
Experience supporting configuration management, change management and service transition.
Excellent verbal and written communication skills.
Proven ability to work collaboratively and constructively as part of a team.
Must be willing to perform call-in support as required.

Preferred Qualifications

Strong Analytical skills.
SharePoint, ServiceNow.
ITIL Foundations certification.

About Leidos

Leidos is a leading provider of innovative technology, engineering, and cyber solutions to the US government and other customers. We are committed to delivering high-quality solutions that meet the needs of our customers and support the mission of the National Security Sector at Leidos.

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