Customer Service Lead

3 weeks ago


Prince Frederick, Maryland, United States MOD Pizza Full time
MOD Pizza Team Lead

MOD Pizza is a fast-growing restaurant chain that values its employees and customers. As a MOD Pizza Team Lead, you will be responsible for leading a team of Shift Supervisors to deliver exceptional customer service and pizzas to our guests. You will set the example of what it means to serve and create a positive work environment. You will also be responsible for coaching and training your team to meet operational standards and resources.

  • Lead a team of Shift Supervisors to deliver exceptional customer service and pizzas to our guests.
  • Set the example of what it means to serve and create a positive work environment.
  • Coach and train your team to meet operational standards and resources.
  • Partner with the General Manager to engage the community and promote MOD Pizza's values.

Requirements:

  • Minimum of 1 year of customer service or restaurant leadership experience.
  • Experience successfully leading, coaching, training, and motivating front-line employees.
  • Ability to think strategically and act tactically.
  • Ability to stay calm and focused in busy restaurant operations.

MOD Pizza is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



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