Medical Information Support Specialist

1 month ago


Fort Wayne, Indiana, United States Lifelancer Full time

We are seeking a highly skilled Medical Information Support Specialist to join our team at Inizio Engage. As a frontline specialist, you will be responsible for delivering virtual or telephonic support to clients, patients, and healthcare professionals, providing drug/medical device product information.

What's in it for you?
  • Competitive compensation: $65,000 - $85,000 per year, depending on experience
  • Excellent benefits package, including accrued time off, medical, dental, vision, 401k, disability life insurance, paid maternity and bonding time benefits, employee discounts/promotions
  • Generous performance-driven incentive compensation package
  • Competitive environment with company-wide recognition, contests, and coveted awards
  • Exceptional company culture
  • Recognized as a Top Workplace USA 2021
  • Awarded a Great Place to Work award in 2022 and 2023
  • Fortune Best Workplaces in Biopharma 2022

As a Medical Information Support Specialist, your key responsibilities will include:

  • Completely and accurately documenting all Medical Information Requests, Adverse Events, and Product Quality Complaints in compliance with Inizio, Client, and Federal guidelines and regulations
  • Conducting study compliance calls to volunteers enrolled in clinical/medical research trials
  • Enrolling participants in educational seminars
  • Providing patient support to patients enrolled in Patient Support Programs
  • Collecting demographic data and disposition for product, sample, and literature fulfillment
  • Maintaining excellent quality and productivity standards for all client programs; adhering to program scripts and guidelines
  • Accurately collecting information required by individual programs and correctly capturing in specific program databases
  • Exhibiting effective communication and tele-management skills
  • Conversing with callers in an empathetic manner and facilitating their ability to understand medical terminology, as needed
  • Displaying flexibility within the department to maximize utilization, including performing administrative and non-telecommunication duties as needed
  • Adhering to all company policies and Standard Operating Procedures
  • Possessing effective organizational skills, including working on multiple projects simultaneously
  • Safeguarding patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)
  • Updating and submitting resume upon request for audits
About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes.



  • Fort Wayne, Indiana, United States Neighborhood Health Clinics Inc Full time

    We are seeking a highly motivated Medical Clinic Support Specialist to join our team at Neighborhood Health Clinics Inc.Job ResponsibilitiesThis is a full-time position with an estimated annual salary of $60,000 - $75,000 based on experience and location. As a Medical Clinic Support Specialist, you will be responsible for:Coordinating patient scheduling and...


  • Fort Wayne, Indiana, United States Parkview Health Full time

    **Job Title:** Medical Support Specialist**Location:** Parkview HealthWe are seeking a skilled Medical Support Specialist to join our team at Parkview Health. As a vital member of our healthcare staff, you will provide high-quality patient care and support to our patients and families.**Job Summary:Deliver exceptional patient care under the supervision of a...


  • Fort Wayne, Indiana, United States Lifelancer Full time

    Company OverviewInizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and...


  • Fort Wayne, Indiana, United States Fusion Medical Staffing Full time

    At Fusion Medical Staffing, we are dedicated to improving the lives of everyone we touch. As a Medical Telemetry Specialist, you will have the opportunity to make a positive impact on patients' lives while gaining valuable experience in a dynamic and rewarding environment.Job SummaryWe are seeking an experienced Registered Nurse with a strong background in...


  • Fort Wayne, Indiana, United States Millbrook Support Services Inc Full time

    Making a career move in the medical industry can be an exciting but daunting experience. Millbrook Support Services Inc understands this and is dedicated to investing in your future as a healthcare professional. We specialize in placing talented providers with clients across the United States, offering attractive assignments with our world-class customer...


  • Fort Wayne, Indiana, United States Titan Medical Group Full time

    About the JobWe are seeking a skilled Medical Traveler CVOR Specialist to join our team at Titan Medical Group for a 13-week assignment in Fort Wayne, IN.Job SummaryThis is an exciting opportunity for a seasoned CVOR nurse to work as a Medical Traveler and provide high-quality patient care while exploring new locations.Key Responsibilities:Deliver...

  • Nurse Traveler

    3 weeks ago


    Fort Wayne, Indiana, United States OneStaff Medical Full time

    We are seeking a skilled Nurse Traveler to join our team as a Surgical Support Specialist. This is an exciting opportunity for a registered nurse to work alongside surgeons in the operating room, providing direct patient care and support.About the JobAs a Surgical Support Specialist, you will work with a dynamic team to deliver exceptional patient care. Your...


  • Fort Wayne, Indiana, United States Healthcare Support Full time

    About the JobWe are seeking a skilled Diagnostic Imaging Specialist to join our team on a travel assignment in Fort Wayne, Indiana.Job SummaryThis is a 13-week opportunity working 36 hours per week, with a shift schedule of 12 hours, days. The ideal candidate will have experience as a CT Technologist and be able to work efficiently in a fast-paced...


  • Fort Wayne, Indiana, United States Aureus Medical Group - Imaging Full time

    A medical imaging specialist is needed at a leading hospital in Fort Wayne, Indiana.About the JobType: Travel positionDuration: 17 weeksHrs/Wk: 40Shift: 8 hoursThe successful candidate will work as part of a dynamic team in an esteemed hospital, providing exceptional care to patients undergoing CT scans.Salary Range: $65,000 - $70,000 per year, plus tax-free...


  • Fort Wayne, Indiana, United States Ellison Bakery LLC Full time

    Join Ellison Bakery LLC, a leading industrial bakery in Fort Wayne, Indiana, as a Production Support Specialist. In this role, you will be responsible for the ongoing production support areas assigned to you on a day-to-day basis.About UsFounded in 1945, Ellison Bakery is a renowned industrial bakery that produces high-quality cookies, snack bars, crunch,...


  • Fort Wayne, Indiana, United States beBee Professionals Full time $25,000 - $40,000

    At beBee Professionals, our mission is to provide exceptional care and support services to individuals in need. As a Compassionate Support Specialist, you will play a vital role in ensuring the comfort, well-being, and dignity of our clients.Job SummaryWe are seeking an experienced and compassionate individual to join our team as a Compassionate Support...


  • Fort Wayne, Indiana, United States Compassionate Health Services Full time

    Job OverviewWe are seeking dedicated and compassionate individuals to join our team as Caregiver Support Specialists. This role involves providing personalized care and support to clients in their own homes and communities.As a Caregiver Support Specialist, you will be responsible for delivering high-quality services that enhance the independence and...


  • Fort Wayne, Indiana, United States Grs Management Inc Full time

    About Grs Management Inc">Grs Management Inc is a Property Management company.Salary and Benefits">The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and qualifications. A comprehensive benefits package is offered, including medical, dental, and vision insurance, as well as 401(k) matching.Job Description">We are...


  • Fort Wayne, Indiana, United States Compassionate Health Services LLC Full time

    Job Title: Personal Care Support SpecialistWe are seeking a skilled Personal Care Support Specialist to join our team at Compassionate Health Services LLC. This role involves providing exceptional care to patients in their individual homes or group home settings.About the Role:As a Personal Care Support Specialist, you will assist with Activities of Daily...


  • Fort Wayne, Indiana, United States Premier Medical Staffing Services Full time

    We are seeking a skilled Medical Imaging Specialist to join our team in Washington, Indiana.Job Summary:Premier Medical Staffing Services is proud to offer a 13-week travel opportunity for a dedicated Medical Imaging Specialist.About the Role:This role will involve working as a CT Technologist, utilizing your expertise to capture high-quality images for...


  • Fort Wayne, Indiana, United States Three Rivers Ambulance Authority Full time

    Job SummaryWe are seeking a highly skilled Emergency Medical Specialist to join our team at Three Rivers Ambulance Authority. As an Emergency Medical Specialist, you will be responsible for responding to emergency calls and providing high-quality patient care in a fast-paced environment.About the RoleThis is a full-time position that requires a minimum of 48...


  • Fort Wayne, Indiana, United States Lifelancer Full time

    At Lifelancer, we're passionate about connecting talented professionals with exciting opportunities in the life sciences industry. If you're a dedicated and empathetic healthcare professional looking for a new challenge, we'd like to introduce you to this exceptional role.Company OverviewInizio Engage is a strategic engagement partner that specializes in...


  • Fort Wayne, Indiana, United States All Medical Personnel Full time

    Job Title: Travel Telemetry Nurse SpecialistWe are seeking a skilled and dedicated Travel Telemetry Nurse Specialist to join our team.Company Overview:All Medical Personnel is a national leader in healthcare staffing recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our goal is to simplify the process...


  • Fort Wayne, Indiana, United States CHSPSC, LLC. Full time

    Job Summary: We are seeking an experienced Critical Care Medical Specialist to join our team at Lutheran Hospital. As a Critical Care Medical Specialist, you will work closely with our exceptional intensivists and APPs to manage critical patients and provide exceptional care.Key Responsibilities:Assist with procedures, coordinate care, and contribute to the...


  • Fort Wayne, Indiana, United States Millbrook Support Services Full time

    At Millbrook Support Services, we're dedicated to investing in the future of our healthcare providers. With a focus on value-added training programs and attractive assignments with our world-class customer base, we offer a unique opportunity for professionals like you to grow and succeed.About UsWe specialize in placing healthcare providers with clients...