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Food and Beverage Server
2 months ago
Position Overview:
We are committed to hiring exceptional individuals who share our dedication and enthusiasm for providing outstanding service to our guests. Key attributes such as ambition, commitment, meticulousness, and a friendly demeanor are essential qualities that embody our values.
Role Summary:
The primary responsibility of this position is to ensure an exceptional guest experience through the effective education, delivery, and presentation of food and beverages.
Key Responsibilities:
- Deliver exemplary guest service.
- Foster and maintain a positive workplace culture aligned with the principles of the Spirit of Tlcn and the Core Values of ilani.
- Welcome guests, present menus, articulate daily specials, respond to inquiries, and offer recommendations regarding food, beverages, and gaming options.
- Process guest orders and coordinate with the kitchen.
- Serve dishes from the kitchen and service areas.
- Enhance the presentation of dishes through garnishing and decoration.
- Monitor guests to address additional requests and assess when meals are completed.
- Prepare bills, present checks, accept payments, and provide change.
- Prepare soups, salads, desserts, brew coffee, and perform other tasks as required by the establishment's operations.
- Clear and reset tables or counters after each course.
- Understand and comply with legal drinking age regulations.
- Verify identification for guests appearing under 30 years of age who wish to consume or purchase alcoholic beverages.
- Be knowledgeable about the effects of alcohol and exercise sound judgment when serving alcoholic beverages.
- Assist fellow servers by collecting and delivering their orders as needed.
- Support colleagues by checking on their tables and providing assistance as required.
- Work shifts that may extend up to 8 hours or longer as necessary.
- Perform ancillary duties such as rolling silverware, cleaning trays, restocking supplies, filling ice bins, setting up, cleaning, and organizing service areas.
- Maintain confidentiality regarding sensitive information.
- Carry out additional tasks as assigned.
- High School Diploma / GED; or an equivalent recognized qualification.
- A minimum of 1 year of experience in a fast-paced food and beverage environment.
- Exceptional interpersonal skills with the ability to cultivate a supportive team atmosphere.
- Must be at least 21 years of age.
- Willingness to work in a smoking environment.
- Commitment to adhere to company health and safety protocols.
Regular
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