Server Representative

4 weeks ago

Ridgefield, Washington, United States ilani Full time
Position Overview:

As a Server Representative at ilani, you will be responsible for delivering exceptional guest experiences in our food and beverage outlets. Your primary duties will include promoting superior guest service, maintaining a positive organizational culture, and ensuring that every guest feels valued and cared for.

Key Responsibilities:
  • Promote a positive and welcoming atmosphere for guests.
  • Take orders, serve food and beverages, and ensure that every guest's needs are met.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with the kitchen and other servers to ensure seamless service.
  • Provide exceptional customer service, responding to guest requests and resolving any issues that may arise.
  • Stay up-to-date on menu offerings, promotions, and events to provide informed recommendations to guests.
  • Participate in ongoing training and development to enhance your skills and knowledge.
  • Adhere to company policies and procedures, maintaining confidentiality and integrity.
Requirements:
  • High school diploma or equivalent required.
  • At least one year of experience in a high-volume food and beverage setting.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Willingness to work a variety of shifts, including evenings and weekends.