Customer Service Representative
1 day ago
Southern Glazer's Wine & Spirits
**Job Summary**
We are seeking a Customer Advocate to join our team at Southern Glazer's Wine & Spirits.
**Key Responsibilities:**
* Support customers in resolving issues related to the self service experience
* Navigate customers through the process of submitting an order through the self service portal
* Handle calls from the customer service queue
* Answer inquiries regarding customers' accounts
* Identify outdated, obsolete and duplicate documents from customer files
**What We Offer:**
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive compensation package
**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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