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Clinical Coordinator
1 month ago
At The Jewish Board, we are committed to delivering innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. As a Clinical Coordinator, you will play a vital role in our team, working directly with adults living with severe and persistent mental illness (SPMI) and substance use disorders (SUD) in the communities we serve.
Key Responsibilities:- Provide administrative oversight and support to the treatment team to ensure the delivery of services in accordance with regulatory and payer requirements.
- Assess risk and needs, develop person-centered care plans, provide care management services, track and arrange appointments, educate clients, and coordinate other aspects of clients' health and community services.
- Supervise students, assist with on-boarding/orientation of new staff, and lead team in-service training on topics that will improve service to clients.
- Comprehensive assessment of client within 45-60 days of entry into program, work closely with team to visit each client a minimum of 6 times monthly, and integrate medical, specialized, and behavioral health services in addition to social support and/or educational support services.
- Periodic reassessment of a client's medical and behavioral health needs and update of adherence to recommended treatments, and need for care coordination.
- Attend scheduled team meetings and one-on-one supervisions, attend mandatory ACT trainings, and Jewish Board MKSEI 13 Module course training.
- Collaborative development of an Individualized Care Plan (ICP) with the client, the client's family and/or caregivers in addition to other service providers, and review and revise ICP per regulatory standards or when there are significant changes in functioning or clinical status.
- Provide care management services, track all specialty medical, behavioral, and support service referrals made for patient using Health Information Technology (HIT) provided, and assure that client has access to, engages in, and retains needed services as defined in the ICP.
- Provide outreach services to clients to increase engagement in services identified on individualized care plan, complete all required documentation, and provide after-hours emergency coverage via cell phone on rotating basis.
- Obtained a Master's level degree in human services field with appropriate NYS licensure (e.g. MSW, LMSW, LMHC, LCSW, LMFT, Creative Arts Therapist LCAT, licensed Occupational therapist, Certified Psychiatric Rehabilitation Counselor, Rehabilitation Counselor, licensed psychologist, or hold a Master's Degree as a Therapeutic Recreation Specialist or Psychologist or Pastoral Counselor or Master's degree in a related field).
- Previous work on an ACT team or similar type of community-based/mobile-based program for at least one year.
- Generous vacation time, in addition to paid agency holidays and 15 sick days.
- Affordable and high-quality medical/dental/vision plans.
- Tuition assistance and educational loan forgiveness.
- Free continuing education opportunities.
- 403(b) retirement benefits and a pension.
- Flexible spending accounts for health and transportation.
- 24/7 Accessible Employee Assistance Program.
- Life and disability insurance.
- Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee.
The Jewish Board is an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
