Hospitality Ambassador

3 weeks ago


Charlotte, North Carolina, United States Famous Toastery Full time
Job Description

Famous Toastery is seeking a skilled Host to provide exceptional guest experiences.

As a Host, you will be the first point of contact for our guests, setting the tone for a memorable dining experience. Your warm and welcoming demeanor will make our guests feel valued and appreciated.

Duties and Responsibilities:

  • Ensure a smooth guest flow by opening doors, greeting, and seating guests in a timely and efficient manner.
  • Accommodate special needs, such as booster seats, highchairs, and disabilities, to ensure an inclusive experience.
  • Assist servers and maintain a clean and organized work area, including windows, ledges, door handles, and floors.
  • Manage the waitlist, quoting accurate wait times, and provide assistance to servers as needed.
  • Understand and accurately use the P.O.S. system for clocking in/out, processing orders, and completing end-of-shift duties.

Qualifications:

  • Reliable and organized with excellent communication skills.
  • Previous experience as a host or in a similar role is preferred.

Incentives and Benefits:

  • No evening shifts, allowing for a healthy work-life balance.
  • Free shift meals and competitive pay.
  • Health, dental, vision, and short-term disability insurance.
  • Employee Assistance Program (EAP) services and 401k for full-time team members.


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