Employee: Customer Service Representative

6 days ago


Grand Prairie, Texas, United States BlueWave Solutions Full time

Our Mission and Passion

At BlueWave Solutions, we have been driven by a passion for over 100 years to create products and tools from the strongest metals in the world: tungsten and molybdenum. This shared mission unites our employees worldwide.

Your Key Responsibilities

  • Support international customers with their inquiries and needs
  • Process customer offers, orders, and complaints efficiently
  • Prepare and create analyses, presentations, and letters to meet customer requirements
  • Collaborate with product management and segment management to drive business growth
  • Engage in international and intercultural collaboration with key account management, field sales, and other functional areas

Your Profile

  • Completed commercial or technical education, or equivalent foreign language correspondence
  • Excellent language skills in German and English, both spoken and written
  • Good knowledge and skills in SAP, BW, and MS Office, with a focus on Outlook, Excel, and PowerPoint
  • High level of service, goal, and customer orientation
  • Motivation, teamwork, integrity, and reliability

Why Work with Us?

  • A secure job in a financially sound, internationally active private company
  • Fascinating tasks related to processing the strongest metals in the world
  • Opportunities for growth and development


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