Employee: Customer Service Representative
6 days ago
Our Mission and Passion
At BlueWave Solutions, we have been driven by a passion for over 100 years to create products and tools from the strongest metals in the world: tungsten and molybdenum. This shared mission unites our employees worldwide.
Your Key Responsibilities
- Support international customers with their inquiries and needs
- Process customer offers, orders, and complaints efficiently
- Prepare and create analyses, presentations, and letters to meet customer requirements
- Collaborate with product management and segment management to drive business growth
- Engage in international and intercultural collaboration with key account management, field sales, and other functional areas
Your Profile
- Completed commercial or technical education, or equivalent foreign language correspondence
- Excellent language skills in German and English, both spoken and written
- Good knowledge and skills in SAP, BW, and MS Office, with a focus on Outlook, Excel, and PowerPoint
- High level of service, goal, and customer orientation
- Motivation, teamwork, integrity, and reliability
Why Work with Us?
- A secure job in a financially sound, internationally active private company
- Fascinating tasks related to processing the strongest metals in the world
- Opportunities for growth and development
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