Field Service Technician Lead

5 days ago


Roanoke, Virginia, United States Carilion Clinic Full time

Join Our Team as a Desktop Infrastructure Engineer at Carilion Clinic

About the Role:

We are looking for a skilled Desktop Infrastructure Engineer to join our team in Roanoke, VA. As a Field Services Technician I, you will be responsible for installing and supporting voice and data peripheral technologies, including PCs, laptops, printers, mobile phones, tablets, and telephones.

The ideal candidate will have an Associate's Degree in a related field or equivalent work experience, with a minimum of two years' experience in computer electronics, PC, and/or telephony support. Additionally, they will possess valid Virginia drivers' license and dependable transportation, as well as certification in CompTIA A+ or Dell Hardware.

The successful candidate will demonstrate excellent problem-solving skills, analytical abilities, and strong interpersonal skills. They must also be able to communicate effectively with clients, vendors, and multiple teams while providing resolution to problem incidents.

In this role, you will perform installation and configuration of desktop hardware and peripherals in the enterprise, interface with clients, vendors, and multiple teams on small-scale projects, and assist with larger scale projects as needed.

As a Field Services Technician I, you will be responsible for troubleshooting and repairing equipment, performing maintenance tasks, and ensuring operational effectiveness of the organization.

About the Benefits:

Carilion Clinic offers a competitive salary range of $45,000 - $55,000 per year, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.



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