Customer Service Team Lead
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Supervisor. In this role, you will be responsible for ensuring the Front End operates smoothly and employees have the tools and resources needed to provide exceptional service to customers.
Key Responsibilities
* Proactively approach customers to assist them in locating products and answer any questions they may have
* Promptly respond to assist cashiers to meet customer needs quickly and efficiently
* Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time
Requirements
* Customer service experience
What We Offer
* Competitive pay and a variety of benefits & perks
* Premium pay for working on Sundays or holidays
* Industry-leading health care coverage and wellness programs
* Paid time off (PTO) to help you balance work and life
* Flexible scheduling to prioritize your individual needs
Why Wegmans?
* We've been recognized as one of the 100 Best Companies to Work For for 25 years
* We offer a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do
Apply Today
If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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