Triage Coordinator

4 weeks ago


Poughkeepsie, New York, United States Medix Full time
Job Summary

We are seeking a highly skilled Triage Specialist to join our team at Medix. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of patient care services.

Key Responsibilities
  • Secure high-priority appointments for post-trauma, post-op, and discharged patients, reducing wait times for injectables and referrals.
  • Manage and maintain worklists, documentation, and communication platforms, coordinating with providers, office managers, and leadership on availability and patient needs.
  • Support Triage queue and PCC team, handling queue calls, ISTOP verification, incoming faxes, lab reports, and scheduling specialty appointments.
  • Oversee STAT messages, medication authorizations, and worklists, ensuring timely follow-ups and patient scheduling within 72 hours.
  • Assist with special projects, maintain a positive work environment, and communicate effectively with patients, staff, and management.
Requirements
  • High School Diploma or Equivalency
Work Schedule
  • Monday-Friday, 8am-5pm
Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
  • Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
  • 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
  • Short Term Disability Insurance
  • Term Life Insurance Plan

At Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers. The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?


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