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Senior Operations Coordinator

2 months ago

Bellingham, Washington, United States REI Full time

Position Overview

At REI Co-op, we are dedicated to discovering, developing, and celebrating innovative approaches to enhance the way we work, ensuring that individuals can explore and enjoy the great outdoors. By joining our co-op, you will be empowered to perform at your best while receiving the support needed to lead a fulfilling life. Your contributions will play a vital role in shaping the future of outdoor experiences for both people and the planet.

We are looking for a Senior Operations Coordinator to steer our store towards operational excellence. This administrative position acts as the store's versatile resource, helping to enhance outdoor experiences through knowledge sharing, recommendations, and daily customer engagement. You will support the management team and handle daily office responsibilities while embodying the REI culture and promoting our brand. As an exceptional organizer, you thrive on problem-solving and embrace challenges. Are you ready to explore new possibilities with us?

Key Responsibilities and Qualifications

To be successful in this role, you will:

  • Be available to work flexible hours, including some evenings and weekends.
  • Review and reconcile operational business expenses effectively.
  • Mentor and assist operations and sales staff as needed.
  • Manage office supply inventory within the assigned budget.
  • Assist with hiring processes, HR documentation, and maintaining store files.
  • Coordinate the Safety Committee, address Product Quality issues, and uphold Loss Prevention standards.

Additional responsibilities may be assigned as necessary.

Bring Your Authentic Self

We prioritize our values and are committed to fostering a culture that inspires everyone to bring their whole selves and highest aspirations to work daily, enabling us to achieve more together in the great outdoors. Join us in seeking, creating, and building innovative ways to work.

Your Attributes:

  • Experience in a retail or office setting is preferred.
  • Enjoy building relationships and communicating effectively within and outside the organization.
  • Be open to feedback and diverse perspectives to support the business.
  • Utilize business acumen, innovative thinking, and sound judgment to address challenges.
  • Make informed recommendations by synthesizing information from various sources.
  • Deliver quality work by setting clear goals and prioritizing tasks effectively.
  • Organize and manage resources to meet deadlines while keeping stakeholders informed of plans and progress.
  • Engage and motivate others to achieve meaningful organizational objectives.

Commitment to Inclusion

At REI, we believe the outdoors should be accessible to all. We are dedicated to becoming a fully inclusive, anti-racist, multicultural organization. We recognize the strength in our diversity, as each employee brings unique skills, experiences, and perspectives. Every day, you will be driving change, nurturing a culture of respect, and benefiting from support that encompasses your entire life. To fulfill our commitment and uphold our brand promise of inspiring and enabling a life outside for everyone, we seek individuals who demonstrate diverse working styles, foster a sense of belonging, and actively engage in listening and learning.

Compensation Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may influence your actual salary include a variety of considerations, such as your specific skills and experience, geographic location, and other relevant factors.

Employee Benefits

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off. For a detailed overview of benefits plans by employee profile, please refer to our benefits information.

Pay Range

$25.04 per hour