Operations Data Analyst
4 weeks ago
We are seeking a highly motivated and detail-oriented Data Analyst to join our Concessions Abuse Prevention (CAP) team. As a key member of our team, you will be responsible for analyzing data to identify trends and insights that will help us prevent concession abuse and preserve customer trust.
Key Responsibilities:
- Creating and maintaining reports and metrics to support team operations
- Converting data into actionable business intelligence using tools like QuickSight and Tableau
- Shaping and delivering key metrics, reports, and indicators to assess team performance
- Diving deep into large data sets to answer specific business questions using Excel, SQL, and other data manipulation languages
- Conducting regular audits to identify root causes of defects and areas for improvement
- Providing results of audits to Operations and Program teams on a daily/weekly basis
About the Team
You will be part of the CAP Data & Insights team, working alongside business analysts and business intelligence engineers. Our team assists the CAP Program, Product, and Operations, and we work in a sprint mechanism with standard mechanisms to scale and standardize reporting across WW CAP Operations. Our preferred BI tool is QuickSight.
Basic Qualifications:
- High School Diploma
- English Language Proficiency
- Minimum 1 year experience in Data Analysis
- Proficient in Excel
- Experience defining requirements and using data and metrics to draw insights
- Ability to draw insights from data and clearly communicate them to stakeholders and senior management
- Self-driven and able to deliver on ambiguous projects with incomplete data
Preferred Qualifications:
- Bachelor of Science degree in Mathematics, Statistics, Data Science, Data Analytics, Finance, or any other STEM field
- Proficient with reporting tools like Amazon QuickSight, Tableau, or Power BI
- Ability and interest in working in a fast-paced, ambiguous, and rapidly-changing environment
- Solid communication skills and team player
- Demonstrated ability to manage and prioritize workload
What We Offer
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
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