Restaurant Operations Manager

2 weeks ago


West Chester, Pennsylvania, United States Hooters of America Full time
Restaurant Operations Manager

Overview:

We are seeking a highly skilled Restaurant Operations Manager to join our team at Hooters of America. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest satisfaction, and driving business results.

Key Responsibilities:
  • People: Manage employee performance, hiring and retaining talent, leadership and coaching, training and development.
  • Customer: Deliver exceptional guest service and atmosphere, ensure guest satisfaction, and maintain high food and beverage quality standards.
  • Financials: Drive business results, manage inventory control and P&L, and ensure proper cash handling.
  • Standards: Maintain responsible alcohol service, food safety and sanitation, Hooters girl image, facility maintenance and cleanliness, and safety and security.
Requirements:
  • High school diploma or equivalent
  • 2+ years of full-service restaurant management experience
  • Completed food safety and sanitation training
  • Must be 21 years of age or older
Preferred Qualifications:
  • Basic knowledge of Microsoft Word and Excel
  • General knowledge of full-service restaurant operations and hospitality industry
  • Strong organization and planning skills
  • Strong operational skills in a customer-service and hospitality environment
  • Strong coaching skills
  • Intermediate mathematical computation skills
  • Ability to communicate clearly and build relationships at all levels
  • Ability to handle confidential and sensitive information
  • Ability to manage changing priorities

All applicants must have a valid ServSafe alcohol certification prior to beginning work. Hooters of America is an equal opportunity employer and encourages all qualified candidates to apply.



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