Restaurant Operations Manager
2 weeks ago
Overview:
We are seeking a highly skilled Restaurant Operations Manager to join our team at Hooters of America. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest satisfaction, and driving business results.
Key Responsibilities:- People: Manage employee performance, hiring and retaining talent, leadership and coaching, training and development.
- Customer: Deliver exceptional guest service and atmosphere, ensure guest satisfaction, and maintain high food and beverage quality standards.
- Financials: Drive business results, manage inventory control and P&L, and ensure proper cash handling.
- Standards: Maintain responsible alcohol service, food safety and sanitation, Hooters girl image, facility maintenance and cleanliness, and safety and security.
- High school diploma or equivalent
- 2+ years of full-service restaurant management experience
- Completed food safety and sanitation training
- Must be 21 years of age or older
- Basic knowledge of Microsoft Word and Excel
- General knowledge of full-service restaurant operations and hospitality industry
- Strong organization and planning skills
- Strong operational skills in a customer-service and hospitality environment
- Strong coaching skills
- Intermediate mathematical computation skills
- Ability to communicate clearly and build relationships at all levels
- Ability to handle confidential and sensitive information
- Ability to manage changing priorities
All applicants must have a valid ServSafe alcohol certification prior to beginning work. Hooters of America is an equal opportunity employer and encourages all qualified candidates to apply.
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