E-Bike Technician

2 days ago

Brooklyn, New York, United States Motivate LLC Full time
About the Role

We are seeking a skilled E-Bike Mechanic to join our team at Motivate LLC. As a key member of our operations team, you will be responsible for providing exceptional customer service while performing repairs on various light electric vehicles (LEVs), including e-bikes/trikes and e-quads.

Key Responsibilities
  • Provide an outstanding customer experience under all conditions, professional and conversational while providing maintenance and repair services
  • Perform inspection, diagnosis, repair, and complete overhaul on various LEVs, with the ability to quickly become proficient in servicing customized vehicles
  • Document customer interactions and track/invoice services performed
  • Accurately manage inventory levels
  • Work unsupervised in remote locations with a high level of productivity
  • Travel regularly within the local geographic area to provide services to customers
About You
  • You bring expertise with previous experience as an e-bike or LEV mechanic in a high-volume environment with a dedication to quality of repair and service
  • You demonstrate strong written and verbal communication skills, with a high attention for detail and follow-through
  • You exhibit a strong work ethic and internal drive with the ability to work autonomously with a high level of productivity and self-accountability
  • You value safety in all work activities, following all safety regulations and policies/procedures
  • You can safely and comfortably ride an e-bike, or e-trike, with a cargo trailer throughout the New York City metropolitan area
  • You can demonstrate the ability to lift and carry to 75 pounds, reach, stoop, bend, kneel, stand, bike, and walk for extended periods throughout the workday
About Us

Motivate LLC is a mobile, light-electric vehicle shop concierge service and a contracted vendor for fleet maintenance and repair. Our goal is to keep our delivery clients riding and delivering longer, by providing exceptional service with convenience.

Career Perks
  • Comprehensive medical, dental, and vision plans
  • Life, accidental death, long-term, and short-term disability insurance options
  • Paid time off and sick time
  • Paid parental leave
  • 401k retirement plan
  • Free annual bike share membership
  • Opportunities for growth

We are an Equal Opportunity Employer and provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager.

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