Work Order Dispatch Lead
4 days ago
- Schedule and Coordinate Field Activities: Manage and monitor daily field activities for our 60 service technicians, including scheduling, dispatching, and prioritizing service requests.
- Work Order Management: Process approximately 300-400 work orders per week, monitoring progress and adjusting dispatch plans as needed.
- Purchase Orders and Preventive Maintenance: Enter purchase orders into our system and manage preventive maintenance work orders based on priority.
- Weekly Review and Reporting: Participate in weekly reviews of work order backlogs and work planning to ensure efficient operations.
Experience and Qualifications:
- High School Diploma or Equivalent: Required
- HVAC, Plumbing, or Construction Administration Experience: Preferred
- Excellent Customer Service and Communication Skills: Essential
- Proficiency in Microsoft Office Suite: Required
Estimated Salary: $65,000 - $80,000 per annum, depending on location and experience. We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.
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