Sales Support Specialist

2 weeks ago


Bridgeport, United States TEKsystems Full time

Join a Leading Global Organization

A prominent player in the power transmission and industrial motion technology sector is seeking a meticulous Sales Support Specialist to enhance their customer service team.

Key Responsibilities:

  • Provide technical and sales support to customers and potential clients to uphold existing sales and foster new opportunities.
  • Process new orders and reorders, primarily through electronic communication.
  • Address customer inquiries regarding product orders, including updates and follow-ups.
  • Assist clients with the installation, operation, and commissioning of new products, as well as troubleshooting equipment issues via phone.
  • Collaborate with the engineering team to ensure effective communication when addressing escalated customer concerns.
  • Coordinate with the production department to manage order releases, expedite processes, and monitor parts availability.
  • Work alongside inventory and purchasing teams to ensure proper allocation and procurement of necessary components.
  • Accurately edit orders for entry into the SAP database and complete required documentation.

Required Skills and Qualifications:

  • Experience in customer service or sales support.
  • Familiarity with data entry and order processing is preferred but not mandatory.
  • Knowledge of ERP systems is advantageous but not essential.
  • Proficiency in Microsoft applications.
  • Exceptional attention to detail.
  • Strong verbal and written communication skills.
  • Ability to comprehend technical concepts.

About TEKsystems:

At TEKsystems, we are committed to driving transformation. We empower clients to activate innovative ideas and solutions, seizing opportunities in a rapidly evolving landscape. Our team of 80,000 professionals collaborates with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we partner with forward-thinking leaders to facilitate meaningful change. This is the essence of true partnership.

TEKsystems is an equal opportunity employer and welcomes all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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