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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive shopping experience for our customers.
Key Responsibilities:- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Operate all equipment, including cash registers, credit card machines, and other point-of-sale systems.
- Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
- Prepare products, including pizzas, sides, and desserts.
- Receive and process telephone orders, taking inventory and completing associated paperwork.
- Clean equipment and facilities, maintaining a clean and safe working environment.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Basic math skills, with the ability to handle cash and operate a point-of-sale system.
- Ability to stand for long periods, walk, and move freely in a fast-paced environment.
- Ability to lift up to 50 pounds, with occasional lifting of heavier items.
- Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
- Sudden changes in temperature in work areas and while outside.
- Exposure to cornmeal dust, fumes from food odors, and other environmental factors.
- A competitive hourly wage and opportunities for advancement.
- A fun and dynamic work environment, with a team-oriented culture.
- Ongoing training and development opportunities to improve customer service skills and product knowledge.
