Strategic Operations Consultant

3 weeks ago


San Jose, California, United States Kaiser Permanente Full time
Job Summary

The Chief of Staff - Senior Vice President is a key member of the leadership team that supports the Senior Vice President (SVP) & Area Manager. This role is responsible for aligning departments around operations and efficiency, project management to support a $2 billion construction project, and developing initiatives to promote growth in new markets.

Key Responsibilities
  • Align departments with strategic objectives and handle internal communications
  • Resolve operational issues and assess performance metrics
  • Oversee the SVP's schedule/calendar and manage complex, cross-functional projects/programs
  • Proactively monitor and identify client, project, program, and/or business risks, issues, and trigger events
  • Design and lead change management plans associated with business initiatives
  • Drive the assessment of strategic performance metrics to support business initiatives
  • Serve as an advocate for continuous learning and professional development
  • Support vendor management as required
Requirements
  • Bachelor's degree from an accredited college or university and minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field
  • Or Master's degree in Business Administration, Public Health, Health Services Administration, or related field and minimum four (4) years experience in consulting, project management, data analytics, operations or a directly related field
  • Or minimum nine (9) years experience in consulting, project management, data analytics, operations or a directly related field
Knowledge, Skills, and Abilities (KSAs)
  • Business Acumen
  • Change Management
  • Negotiation
  • Business Process Improvement
  • Creativity
  • Applied Data Analysis
  • Financial Acumen
  • Business Relationship Management
  • Conflict Resolution
  • Managing Diverse Relationships
  • Process Validation
  • Project Management
  • Risk Assessment
  • Service Focus
  • Requirements Elicitation & Analysis


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