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Case Management Specialist
2 months ago
About the Role
VirtualVocations is seeking a skilled Enhanced Case Management Coordinator III to facilitate reviews, referrals, and outreach for referral-based strategies and engage with members. This role requires strong administrative support experience and a focus on patient-provider engagement within the healthcare or social service industry.
Key Responsibilities
• Facilitate reviews, referrals, and outreach for referral-based strategies and engage with members• Manage escalated case management questions and collaborate with vendor partners to provide support to members• Lead claims auditing, complete department auditing tasks, and share impactful scenarios with leadership teams
Required Qualifications
• Bachelor's Degree or equivalent work experience• 3-5 years of administrative support experience• Focus on patient-provider engagement within the healthcare or social service industry preferred• Understanding of medical terminology and basic benefit plan design terminology
What We Offer
VirtualVocations is a company that values its employees and provides a supportive work environment. If you are a motivated and detail-oriented individual with a passion for case management, we encourage you to apply for this exciting opportunity.