DNA4 - JALO - Delivery Operations Coordinator

2 weeks ago


Memphis, Tennessee, United States JAE Logistics LLC Full time
Delivery Dispatcher Role at JALO

We are seeking a skilled Delivery Dispatcher to oversee the efficient operation of our delivery services. As a key member of our team, you will be responsible for ensuring the performance and safety of our delivery drivers, as well as managing the inventory of essential devices for delivery operations.

Main Responsibilities:
  • Driver Performance Monitoring:
    • Track and analyze delivery drivers' performance using specialized systems and software.
    • Optimize driver routes and schedules for efficiency and on-time deliveries.
    • Promptly handle any route deviations or delays to minimize impact on delivery schedules.
  • Safety Measures:
    • Enforce safety regulations and protocols for delivery drivers.
    • Monitor driver behavior in real-time to ensure compliance with traffic laws and safe driving practices.
    • Coordinate responses to safety incidents or emergencies as needed.
  • Inventory Control:
    • Keep accurate inventory records of devices and equipment necessary for deliveries.
    • Monitor device distribution and returns to prevent loss or theft.
  • Effective Communication:
    • Act as the primary contact point for drivers regarding route changes and updates.
    • Collaborate with various departments to resolve operational issues and optimize delivery processes.
    • Handle customer inquiries and complaints efficiently.
  • Performance Analysis:
    • Collect data and prepare reports on driver performance metrics.
    • Analyze performance trends to enhance delivery operations.
    • Provide insights and recommendations to management for decision-making.


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