Enterprise Citrix Systems Administrator

3 weeks ago


Alexandria, Virginia, United States Leidos Full time

Overview

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Leidos is a leading provider of innovative solutions in the national security, health, and engineering industries. As a system administrator for our DOD contract support team, you will play a critical role in ensuring the success of our clients.

Job Description

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We are seeking an experienced Citrix System Administrator to join our team. The ideal candidate will have a strong background in administering Citrix technologies, including XenDesktop, XenApp, NetScaler, and StoreFront. This individual will provide operations support to customers across multiple geographic locations, providing operations and maintenance support to existing Citrix VDI environments.

The successful candidate will work closely with our engineering staff to plan out future modernization efforts to meet customer and administrator requirements. They will also collaborate with other teams to perform network latency analysis, implement version and architectural changes to existing systems, and coordinate with customers and stakeholders to collect data and develop solutions associated with incident tickets and requirements.

Required Skills and Qualifications

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To be successful in this role, you will need:

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  • Experience working as a Tier 2 system administrator, familiar with using desktop software applications and IT Service Management software;">
  • In-depth knowledge of Citrix technologies, including XenDesktop, XenApp, NetScaler, and StoreFront;">
  • Experience with patch and upgrade methodology for front-end and back-end systems based on Citrix and VMware technologies;">
  • Experience with rapid testing, validation, and deployment of new baseline images;">
  • Familiarity with utilizing and supporting Microsoft RDS Host servers to provide virtual desktops to customers;">
  • Extensive experience with conducting incident and trend analysis via log review, performance baselining/review, and other incident/problem management techniques to develop solutions to ongoing issues impacting the customer experience;">
  • Experience with Scripting/Automation;">
  • Time management skills;">
  • Strong oral and written communications skills;">
  • A track record of working effectively within a team, and support to peers toward improved processes and results;">
  • Experience with support ticket management systems;">
  • Experience mentoring others and/or supervising others;">
  • Candidate must, at a minimum, meet DoD 8570.11-IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).">

Benefits

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As a Leidos employee, you will enjoy a comprehensive benefits package, including:

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  • A competitive salary range of $72,150.00 - $130,425.00 per year;">
  • Opportunities for career development and advancement;">
  • A supportive and collaborative work environment;">
  • A commitment to work-life balance;">
  • Access to a wide range of training and professional development opportunities;">
  • A comprehensive health insurance program;">
  • A generous paid time off policy;">
  • A 401(k) retirement savings plan with company match;">
  • And many more">


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